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Oracle Hiring Freshers/Exp for Customer Service Representative in Bangalore

Company Name:  Oracle

Company Profile:  Oracle Corporation (NASDAQ: ORCL ) is an American multinational computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly databasemanagement systems. Headquartered at 500 Oracle Parkway, Redwood Shores, Redwood City, California,United States and employing approximately 113,644 people worldwide as of 30 June 2012,[3] it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, after Microsoft and IBM.

Company Website:

Designation: Customer Service Representative

Experience:  0-2 Years

 Any graduates

Location:  Bangalore

Salary: As Per Industry

Job Details:  
Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Detailed Description:    

Interacts with customers prior to and/or after sale.

Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint.

Focus of work can be in pre-sale or post-sale or both.

Job Requirements:
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

Works within defined procedures and routines with limited autonomy.

Problem solving involves research and verification.

Includes new graduate entrant with no professional experience; trainees, interns.

Entry level position. Prefer 0-2 years of experience and good communication skills.

Apply Mode:   Online

Apply Here: CLICK HERE


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