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Unisys-Hiring:Call Recpt/Hlp Desk SupA-INDIA Job

Date: Feb 4, 2013
Location: Bangalore, India
Job Description

Job Title:Call Recpt/Hlp Desk SupA-INDIA
Job ID:266317
Location: India-Bangalore
Full/Part Time: Full-Time

Day to Day Work

This REQ is only for Employee Referral

Call Recpt/Hlp Desk SupA-INDIA (BLR IM SD Supervisor ) (W00826)

THIS ROLE IS AVAILABLE FOR USE ONLY IN INDIA. It is not to be used in any other country. --Complete understanding and application of industry practices, principles, theories, concepts, and standards. Develops/provides solutions to a wide range of problems. Solutions are thorough, practical and consistent with organziation objectives. Work is performed under general direction. May supervise lower skilled/routine workers. Incumbents in this classification are generally responsible for one or more of the following: 1) supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider; 2) supervising employees who deliver remote hardware and software support to resolve basic feature/function questions regarding Off the Shelf (i.e., Microsoft Office applications), client customized enterprise business applications (i.e., PeopleSoft HRMS), or similar areas.

Job Segments: ERP, PeopleSoft, Technology


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