GE Mega Walk-in on 14th & 15 September Customer Service Representatives-Hyderabad

Company Name:  GE 

Company Profile:  GE Global Servicing is a captive financial services centre supporting operations for US and Canadian clients. Its RCF division is one of the most successful retail credit providers with more than $30 billion in assets and over 40 million account holders. The business unit provides private label credit card programs, bankcards, and financial services for consumers. It is also a back-office for Sales Finance and Allstate Road Services (ARS). 

Designation: Customer Service Representatives

Experience: 0-4 years

Qualification: Intermediate / Graduate in any discipline (2012 pass out BE, B.Tech s Freshers/Experienced can also apply)

Location: Hyderabad

Job Details:

- Receiving calls from customers based out of US
- Solving queries and concerns on the call 
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquiries and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.

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