Allscripts Hiring Freshers on September 2013
Company Name: Allscripts
Designation: Support Consultant
Experience: Fresher/0-2 years
Qualification: BE/BTech/BSc Any Branches
Location: Pune
Salary : Best in Industry
Job Details:
1.Handle incoming customer calls and cases for Allscripts Sunrise Application.
2.Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
3.Conduct troubleshooting at customer site if necessary.
4. Supplement implementation team efforts as needed.
5. Use product specific diagnostic tools and techniques to resolve customer issues.
6.Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
7. Replicate issues, document results and present issue resolution to customers. Work with Product Development Teams to troubleshoot software.
2.Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
3.Conduct troubleshooting at customer site if necessary.
4. Supplement implementation team efforts as needed.
5. Use product specific diagnostic tools and techniques to resolve customer issues.
6.Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
7. Replicate issues, document results and present issue resolution to customers. Work with Product Development Teams to troubleshoot software.
Apply Mode: Online
Apply Details : Click Here
on Monday, 23 September 2013
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