Dell Hiring Freshers/Exp On Oct 2013
Company Name:Dell
Designation : Client Technical Support Associate
Experience: 0 – 3 Years
Qualification:Any Graduate
Location: Mohali
Job Details:
Diagnosis & resolving of the hardware problems and troubleshooting.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions tocorrect failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions tocorrect failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .
Candidates with Customer Service background interested in Tech support can also apply .
Should have excellent communication skills in English.
Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .
Candidates with Customer Service background interested in Tech support can also apply .
Walk in directly from Monday to Friday between 11.00 am to 4.00 pm with an updated copy of resume , a recent colored passport sized photograph and Photo ID proof at the address :
Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area,
Phase VIII B, Mohali-160059.
Phase VIII B, Mohali-160059.
Apply Mode: Online
To Apply: Click here
on Saturday 28 September 2013
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